Fake Natural Looking Eyelashes - FAQs

ProWear: 10+ day wear, 30+ styles.
Essentials: 5-day wear, 5 curated styles.
Same three-step method just different wear times.

Apply adhesive like mascara, place your lash segments, crimp to lock them in.

ProWear adhesive is black and holds for 10+ days. Essentials adhesive is white and dries clear, holds for up to 5 days.

ProWear: 10+ days.
Essentials: up to 5 days.
Your first set might wear a little shorter while you're getting the hang of application. Most people hit full wear by their second or third try.

ProWear has 30+ styles from Natural to Mega Volume. Essentials has 5 curated styles: Original, Original Shortie, Full, Max, and Wispy.

No. Segments sit underneath your natural lashes and nothing touches your lash line or skin. Remove correctly with Pro Lash Remover and your naturals stay completely intact.

No. Our lashes are single-use.

No. Pro Lock™ is engineered for our lash segments specifically. A different adhesive won't hold and can make removal harder.

Not at all. The adhesive stays flexible until you crimp, so you can adjust freely before committing. Most people apply in under five minutes by their second or third set.

No problem. If you haven't crimped yet, you can take the segment off and reapply easily. If you've already crimped, apply Pro Lash Remover, take them off, and start fresh.

Make sure your skin is clean and oil-free before applying. Wear time usually improves a lot by your second or third set. Still having trouble? Book a 1-on-1 with our lash experts.

Apply Pro Lash Remover, wait a minute, and the segments slide right off. No tugging = no damage.

20% off lash refills. Up to 15% off supplies. Free shipping on every renewal.

On any ProWear or lash refill product page, select "Subscribe & Save," pick your frequency (every 30, 45, or 60 days), and you're set. Discount applies on your very first order, too!

Yes, anytime. Log into your account to manage your subscription. Just make sure to do it 48 hours before your next charge.

ProWear lash refills (3-pack) plus some supplies. ProWear Starter kits, ProWear Mini Kits and Essentials Complete Kits are one-time purchases only and cannot be subscribed to.

Not at all — and here's why: nothing locks in until you crimp. You can adjust, reposition, and make sure everything feels perfect before you commit. Most people feel totally comfortable by their second or third application, and they're under five minutes from there.

Once you know the method, minutes. Your first few times might take a little longer while you get the hang of it — but that's true of anything new. Most customers tell us they're surprised how fast it becomes second nature.

No. Pro Lash is applied underneath your natural lashes — never on top, never glued to the lash line or skin. Our two-part adhesive system is designed to bond gently and release cleanly. When you're ready to remove them, Pro Lash Remover does the rest.

Totally fine — use Pro Lash Remover to gently take them off and start fresh. There's no damage, no mess. The remover is formulated specifically to work with our adhesive, so removal is always clean and simple.

Same three steps, same method — the only difference is how long you wear them. ProWear lasts up to 10 days per application. Essentials lasts up to 5 days. If you're new to Pro Lash, Essentials is a great way to start. If you want to wear them longer and subscribe to refills, ProWear is the move.

Orders placed before 2:00 PM MST on a weekday typically ship same day, unless we are in a high volume period. Allow 3-7 business days for USA delivery. You'll get a tracking number once it's in the system. Shipping may be impacted by weather delays or strikes. Once the package leaves our warehouse, delivery is in the hands of the shipping provider.

Email support@prolash.com immediately and we'll do our best. We can't guarantee any changes once an order is placed as our fulfillment team may have already packed it.

Due to the nature of our Pro Lash products and for health reasons, we do not offer refunds on any used products. For unopened orders, email support@prolash.com. Original shipping charges are non-refundable.

Email us at support@prolash.com. We're here for questions, feedback, or anything else. For hands-on help with application, Book a 1-on-1 with one of our experts.